R2 Training 2021
9 Palace Way, Woking, Surrey GU22 8JA
Telesales Training Course in Birmingham.
This one day Telesales Training Course in
Birmingham includes Telesales Techniques and
Telephone Selling Skills that will enable Telesales
Teams to make a real impact on the bottom line.
Effective Telesales Skills are rare. A company’s success
can be determined by how well those on the front line
use their Telesales Skills.
This one day Telesales Training Course in
Birmingham is run regularly.
Alternatively we can run this Telesales Training Course
in house.
Who should attend:
•
People new to telesales.
•
Anyone responsible for leading a telesales team or
call centre.
•
Experienced telesales people looking for a
refresher course.
Benefits for the delegate:
•
Improve telephone communication.
•
Learn how to structure telesales calls to meet the
needs of Customers.
•
Build confidence and skills to increase
effectiveness.
•
Develop the ability to keep motivation high.
Benefits for the organisation:
•
Improve telesales results through the use of the
most effective methods.
•
Build confidence and motivation of the team.
•
Ensure best practice in your Telesales.
Content of the Training Course:
•
To illustrate the Qualities and Telesales Skills
required.
•
To demonstrate how to develop a positive
Attitude.
•
To indicate the areas of Knowledge required for
success.
•
To illustrate how to establish personal Goals and
Objectives.
•
To show the importance of matching the Benefits
of your products or services to the Needs of the
Customer.
•
To show how to develop Communication and
Listening Skills.
•
To demonstrate how to Plan and Organise your
Work Area.
•
To show how to develop and practise your
message.
•
To show how to handle Objections.
•
To develop appropriate Closing techniques.
•
To develop the skill of gaining Appointments.
Training Course details:
•
9.15 am to 5.00pm.
•
Includes tea, coffee and buffet lunch.
•
Completion Certificate.
•
Ring binder with a set of comprehensive training
notes.
•
All course venues are air conditioned, comfortable
rooms within quality hotels.
•
The price is £300 + VAT per person.
•
For 5 or more people an in house course will be
more cost effective and can be tailored to your
specific requirements.
Book this course
To book places please choose the date from the Course
Dates box and email us and we will email you an
invoice for payment.
Birmingham
Holiday Inn
Chapel Lane
Great Barr
B43 7BG
Telesales Training Course in Birmingham
Course Dates
Tuesday 24th October 2023
Tuesday 28th November 2023
Tuesday 19th December 2023
Tuesday 30th January 2024