Effective interviewing techniques are essential in business today. Provides the necessary skills for interviewing in various situations including: recruitment, selection, appraisal, discipline, grievance and exit.

This training programme is run as an open course or as an in company course. The open courses are run at selected locations throughout the UK or at our Training Centre in Guildford, Surrey.
 

• Directors, managers, partners, supervisors and teamleaders.
• Anyone being prepared for promotion into a management position.
• Anyone with the responsibility for interviewing people.

• Improve interviewing techniques in a variety of situations.
• Increase confidence and effectiveness.
• Better communication and motivation in the work place.

• Improve team effectiveness.
• Increase motivation.
• Greater flexibility among team members.

• To highlight the different types of Interviews.
• To show the importance of Questions.
• To demonstrate effective Listening skills.
• To illustrate how to interpret Non-verbal communication.
• To examine hints appropriate for all types of Interviewing.
• To show how to conduct effective Recruitment and Selection Interviews.
• To demonstrate successful Appraisal Interviewing.
• To show how to perform Counselling Interviews.
• To illustrate how to conduct Discipline Interviews.
• To examine effective Grievance Interviews.
• To show how to conduct Exit Interviews.

If you have any questions about this course please call the trainer on 01483 243 388.